Like every other business, Uber also receives a lot of lawsuits. If we come to a calculation of the number of lawsuits that were received by Uber in 2017 then, the answer might leave in you a world of shock. Yes! It’s true because the result is quite surprising i.e. 433 different types of lawsuits were filed against Uber. We understand that you’re now wondering what is the coping mechanism of Uber against all these lawsuits. Well, the response is quite simple – Uber background check.

Now, let us take a peek from where these lawsuits arrive:

  • Drivers: who are generally claiming for better fee and rights.
  • Passengers: who claim against the mistreatment they’ve received from Uber drivers.
  • States: who are hoping for better regulation of the service.

As the number of cases of mistreatment is shamefully high, Uber strictly monitors the process of Uber background check so that the situation might never occur again.

WHAT IS AN UBER BACKGROUND CHECK?

In order to be an Uber driver, every candidate is subjected to go through Uber background check which takes place at the end of the Uber driver signup process. The candidates are required to allow Uber which is usually a third party provider to run a background check on them.

In the check, the following is being evaluated by the third party:

  • Criminal history.
  • Motor vehicle record.

Keeping in mind the basic priority of Uber, any candidate who has felonies in his record or has a bad history of driving are rejected.

WHAT YOU NEED TO KNOW ABOUT UBER BACKGROUND CHECKS AS A PROSPECTIVE DRIVER?

Many prospective drivers face rejection after the completion of the background check. It’s obvious that the situation makes them imperceptible but it’s necessary to understand the process of a background check. It doesn’t matter if there’s a minor felony as Uber has their own strict set of driver’s record criteria. In accordance to help.uber.com, Uber informs the following to the new drivers:

  • There is an analysis of the criminal record and motor vehicle record.
  • There’re different local laws and regulations of each state that contain specific Uber background check criteria.

Things required to pass Uber background check:

The drivers should acquire the following in order to pass of Uber background check:

  • CRIMINAL RECORD: The record shouldn’t contain any information on felony, sexual offense or violent crime within the span of 7 years.
  • MAJOR VIOLATIONS: There should be no major violations such as DUIs and reckless driving within the last 7 years.
  • MINOR VIOLATIONS: Within the span of three years, there should be no more than 3 minor moving violations such as speeding tickets or failure to obey traffic laws.
  • LICENSES: The driver should have a valid driver’s license and motor vehicle record (MVR).
  • U.S. LICENSING: The drivers should have more than one year of U.S. licensing history. However, if the driver is less than 23 in age then, he needs to have at least 3 years licensing history.

Uber background check is free of cost and involves the usage of social security number in order to check the driving record and criminal history. However, checking of the credit card and its details isn’t a part of the process.

Key takeaways of Uber background check:

  • A lot of stress is given to driving record of the Uber drivers where any driver who has a major moving violation in the span of seven years won’t be accepted.
  • The third party which undertakes the job of background check is accredited by the National Association of Professional Background Screeners.
  • Since the process of Uber background check undergoes with a lot of strict observation, the lawsuits claimed against Uber hardly ever stand a chance in the courts. Also, these background screenings are conducted by a well respected industry leader.
  • The regulation of the criminal background check of the Uber drivers is done through state and federal law. These laws though are different in every state.

HOW OFTEN DOES UBER DO BACKGROUND CHECKS?

In many states, Uber runs background check on its drivers every once a year. As there’s no specification to the date, it’s hard to predict when the screening might take place. Uber may also rerun background checks if there’s a new law introduced or if there’s any change in the standards.

RED FLAGS

During an Uber background check, if you do the exact opposite of what is required to pass the background check then, you might find yourself on a landmine where you blow everything up. (See the first sub-heading of the third heading to know the requirements to pass the background check.)

Checkr is the major background checking company of Uber. However, still, Uber has the rights to decide which driver is apt to become an Uber driver. Along with Uber, Checkr provides services to on-demand app services such as:

  • Grubhub.
  • Handy.
  • Instacart.
  • Postmates.

HOW LONG DOES AN UBER BACKGROUND CHECK TAKE?

The time duration taken by Uber for the completion of background check process is 5-7 days. However, the time period could exceed or decrease depending upon the number of applications that are being processed at the current time.

Howbeit, if the time duration exceeds the limit of 7 days then, you should contact Checkr through [email protected] or Uber support. Also, as soon as your application is approved by Checkr, it’s Uber’s job to see whether you’re potent or not. If there’s no reply then, reach out to Uber.

UBER BACKGROUND CHECK DENIED? HERE’S WHAT TO DO.

Uber is very inconsistent when it comes to declaration of the tests. This means Uber may/may not inform the candidate about his selection/rejection. According to Uber, you’ve to wait 10 business days in order to contact them about the result.

HOW TO CONTACT UBER BEFORE YOU BECOME A DRIVER?

In order to contact Uber, you can visit the official page of Uber which can be surfed by non-members as well (people who don’t have an Uber account). However, the stability of the page is uncertain.

If in case, there’s no official page found then, do the following tried and tested method in order to contact them. (We’re providing with a generalized process as the possibility of changes in the page is quite frequent).

  • After you’ve managed to make/have a rider account, go to help.uber.com.
  • Click on any of the main question groups and afterwards, perform a page search on the word – “other”. The page would enlist everything related to “other” and “another”.
  • Links which say something like – ” I have other/another question(s)”, will take you to the page where you would be able to send them a message.
  • Uber might reply you in 24 hours and then, you can go forward with the email conversation.

The best way to get a decent answer from Uber:

  • Your initial request should be short and simple.
  • Always state your name and email address you’ve signed up with. Along with it, write the phrase – “I’ve applied to be a driver” when you’re inquiring about the status of the application.
  • Be polite in situations where you don’t get the desired response of the question you’ve written to them. Ask them again with courtesy and politeness.
  • You may have to go through the same process twice or thrice before you’re answered.

FAQS

“My background check says ‘consider’ next to it. What does that mean?”

Consider basically means that there’s some sort of issue with your background check and Uber needs time to decide whether you’re apt for the job or not. However, many of the times, it’s a clear indication of the application being rejected.

“I’ve been accused of a crime but I haven’t been convicted yet. Does Uber see pending charges?

Yes, Uber can see the pending charges in your background check and might use it to reject your application. However, in case you get rejected, you can always reply after 3-6 months when those charges are cleared.

“My background check is incorrect/incomplete. How can I dispute it?”

Send your inquiry to [email protected]


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