What could be Uber driver’s worst nightmare? We guess that you already know the answer to this terrifying question. Now, do tell, what do you do when you log into the Uber driver app and your Uber account shows disabled? How do you respond when Uber emails you that you’ve been deactivated as a partner? What do you do when Uber fails to provide you any explanation of their doing?
HOW TO KNOW IF UBER ACCOUNT DISABLED OR NOT?
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Despite all the features that Uber have, there’s one thing that annoys Uber drivers a lot. The constant missing emails from Uber have really acted like oil in the flaming minds of Uber drivers. Uber rarely or never emails when they disable an account of an Uber driver. Instead, when the driver logs in the Uber drive app, he faces messages like:
- “Your Uber account needs attention”.
- “The partner account you drive under has been disabled”.
- “Your account has been placed ON-HOLD”.
- “Your profile status at partners.uber.com is rejected/on-boarding/wait-listed”.
If in case your account shows these types of messages then, let us clear the dark clouds for you. These messages are the indicator of your account being deactivated. There are various reasons for the deactivation of your account such as:
- Bureaucratic reasons such as non-update of documents.
- Performance related reasons such as star ratings, customer complaints.
You all must have heard the phrase – With every problem, there’s comes a solution. Likewise, even though your account gets deactivated, there’re ways through which reactivation of the Uber account is possible. However, you need to work patiently by maintaining a constant contact with Uber support system.
HOW TO GET REACTIVATED IF UBER ACCOUNT DISABLED?
Reactivation of account is possible. You just have to follow the procedure of identifying the problem and correcting it. However, in order to that, you need to be determined and tolerant with Uber by emailing them
If you’ve been deactivated because of a problem in the documents:
Upload the document which is pending or the updated version of the document and you’ll be reactivated. If you want to quicken the process, you can:
- Go to Uber Greenlight Hub
- Get into contact with the Uber through Uber phone support.
In the above, the operator will immediately reactivate your account as soon as your documents are verified.
If you’re deactivated because of low star ratings:
Get in touch with Uber or explore help.uber.com. Check if you could find any qualified improvement course that is easily available in your area. This course which generally goes by the name “7×7 Experience” could be both online and in-person class.
This course would help Uber drivers to improve their skills making them more efficient and reliable. Specifically designed for struggling drivers, these classes usually cost less than $100.
As soon as you complete the course, upload your certificate at the website mentioned above and wait for reactivation.
If you’ve been deactivated for any other reason:
Get in contact with Uber through help.uber.com or you can also visit an in-person office and request Uber to reactivate your account. Though the chances of victory are pretty low, anything can happen. You have to be determined, as we’ve said before. Also, keep in mind that making them anxious and irritated would get you nowhere. So, it’s better to be polite and charming.
PREVENTION OF FUTURE DEACTIVATION
Receiving a traffic violation while you’re an active Uber driver can lead to the deactivation of your Uber account. Before Uber starts with its annual background check, it’s imperative and advantageous if you somehow prevent the ticket from entering your record.
The process through which you can prevent the situation from taking place is Off The Record. It will help you stand against the tickets at affordable prices without showing up in the traffic court. Transmit the photo of your ticket and accordingly match it with a local attorney. After that, pay up the fee for the service. There’s always a strong money-back guarantee offered.
WHAT TO DO IF YOU DON’T GET REACTIVATED?
The process of reactivation is tiring and time-taking. Therefore, while the process is still in waiting, do make sure you sign up for other driving jobs such as:
- Drive for Lyft.
- Drive for on-demand delivery apps such as Postmates, DoorDash, Deliv, etc.
GETTING INSURANCE AFTER GETTING REACTIVATED
After you’ve been reactivated by Uber, make sure that you acquire insurance. Insurance is very necessary in such cases because you don’t need to worry about your earnings while you’re deactivated as your insurance provides you with that coverage. Furthermore, in cases of accidents and car repairments, insurance provides you with coverage.
To know more about insurance and the coverage provided, click here.
